We read content on websites differently than we do in print. Instead of reading a page from start to finish, we typically scan headlines and links first to determine if the content is relevant to our needs and interests. Web users are “information foragers,” seeking content with a clear value proposition. We want to ensure our web users are easily able to find information and conduct tasks on our sites. This is why it is important to consider how content is organized and written on a website.
Writing for the Web
Web users want content to be:
- Relevant to their needs
- Supportive of their goals
- Quick to find
- Easy to understand
- Interesting + Engaging